How we get across right what we don't want to get wrong.
Words have the power to change the world. They can express love, give comfort and motivate people to rise above themselves. However, they also have to be used correctly time and again when bad news is delivered or unpleasant conversations are held.
We often have no control over what happens in life, but we do have control over how we communicate about it.
Bestselling author Nicole Staudinger addresses this topic not only in her book of the same name, but now also in this podcast.
Nicole discusses letters from listeners/readers with Angi, her editorial wingwoman, and tries to find a communicative solution for the everyday situations described.